Reves Smoothie Café is a wellness-focused smoothie and acai bowl cafe in Westfield, NJ, founded by Cynthia and Sebastian. They wanted their own app to make ordering easier, grow repeat visits, and build a direct relationship with their guests.
— Cynthia, Co-owner, Reves Smoothie Café
Reves had no branded app or direct ordering channel. Guests who wanted to order online had to go through third-party platforms instead.
Reves now has a custom-branded app their guests actually use. Orders come in directly, with no third-party platform in the middle.
When guests ordered through third-party platforms, Reves had no way to reach them, market to them, or build any kind of connection with them directly.
With their own app, Reves owns the guest relationship. They know who’s ordering, how often, and can build a community around their brand directly.
Reves had no way to tie loyalty rewards into the ordering experience, making it harder to drive repeat visits.
Reves’ loyalty program now lives inside the app, giving guests a reason to keep coming back with every order they place.
“Our app design feels premium and aligned perfectly with our brand aesthetic.”
— Cynthia, Co-owner
“The Square loyalty integration makes our overall guest experience feel more connected and effortless.”
— Cynthia, Co-owner
“The customer support team has always been hands-on, responsive, and supportive.”
— Cynthia, Co-owner
— Cynthia, Co-owner, Reves Smoothie Café
How Reves Smoothie Café Increased Repeat Orders With a Craver App
“Since launching our branded app with Craver, guests love the convenience of ordering ahead, and our loyalty program, which has strengthened customer retention.”
How their online experience improved.
Before Craver
✗ No direct online ordering
After Craver
✓ Premium online ordering
Before Craver
✗ No relationship with guests
After Craver
✓ Direct line to guests
Before Craver
✗ Disconnected loyalty and ordering
After Craver